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The Shine Spa SMS Terms & Conditions
Last Updated: September 15, 2026
1. Program Description
The Shine Spa offers a text messaging program to keep clients informed. By opting in, you agree to receive recurring text messages from The Shine Spa sent using automated technology. Messages fall into two groups:
- Informational messages: appointment confirmations and reminders, replies to inquiries you send us, service follow-ups and aftercare information, and feedback or review requests.
- Marketing messages: specials, offers, and last-minute appointment openings.
2. Opt-In
Informational messages are sent when you book an appointment or contact us and provide your mobile number for that purpose.
Marketing messages are sent only if you separately opt in by: checking the marketing text-message box on one of our forms; texting a keyword (such as JOIN) to our number; scanning a QR code or tapping a “text us” link we provide; or signing a consent form in the spa. We may send a one-time confirmation text asking you to confirm your enrollment.
Consent to receive text messages is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies based on your appointments and interactions with us. You may receive up to 8 marketing messages per month.
4. Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider according to your mobile plan. The Shine Spa is not responsible for any charges from your carrier.
5. Opt-Out
You can opt out at any time by replying STOP to any message you receive from us, or by tapping the unsubscribe link where a message includes one. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will not receive further messages from that program unless you opt in again. You may also call, email, or tell us in person to be removed from our messaging lists.
6. Help and Support
For help with our text messaging program, reply HELP to any message, call us at (314) 499-7199, or email contact@theshinespa.com.
7. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors and service providers acting on our behalf solely to deliver the messages described above. For more information about how we collect and use your information, please see our Privacy Policy at https://theshinespa.com/privacy-policy/.
8. Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
9. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. The latest version will always be posted on this page with an updated “Last Updated” date. Continued participation in the program after changes take effect constitutes acceptance of the revised terms.
10. Contact
The Shine Spa, 7729 Clayton Rd, Clayton (St. Louis), MO 63117